Brocade Network Advisor IP User Manual v12.3.0 Uživatelský manuál stáhnout pdf (Strana 52)

lvi Brocade Network Advisor IP User Manual

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Other industry resources

For additional resource information, visit the Technical Committee T11 website. This website

provides interface standards for high-performance and mass storage applications for Fibre

Channel, storage management, and other applications:

http://www.t11.org

For information about the Fibre Channel industry, visit the Fibre Channel Industry Association

website:

http://www.fibrechannel.org

Getting technical help

Contact your switch support supplier for hardware, firmware, and software support, including

product repairs and part ordering. To expedite your call, have the following information available:

1. Management Application Serial Number

To obtain the Management application serial number, select Help > License. The License

dialog box displays.

2. General Information

• Switch model

• Switch operating system version

• Error numbers and messages received

• supportSave command output

• Detailed description of the problem, including the switch or fabric behavior immediately

following the problem, and specific questions

• Description of any troubleshooting steps already performed and the results

• Serial console and Telnet session logs

• syslog message logs

3. World Wide Name (WWN)

Use the licenseIdShow command to display the WWN of the chassis.

If you cannot use the licenseIdShow command because the switch is inoperable, you can get

the WWN from the same place as the serial number, except for the Brocade DCX. For the

Brocade DCX, access the numbers on the WWN cards by removing the Brocade logo plate at

the top of the nonport side of the chassis.

Document feedback

Quality is our first concern at Brocade and we have made every effort to ensure the accuracy and

completeness of this document. However, if you find an error or an omission, or you think that a

topic needs further development, we want to hear from you. Forward your feedback to:

documentation@brocade.com

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Brocade Network Advisor IP User Manual v12.3.0 Uživatelský manuál Strana 52